Privacy Policy

PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE.

Poly-Expert Distribution (hereinafter " PED ") pays particular attention to the protection of your personal information on its website at www.poly-expert.com (the Website). This privacy policy (the " Policy ") is designed to comply with Canadian federal and provincial privacy laws and is intended to explain how we collect We use and disclose your personal information. This policy does not apply to information about our employees.

Introduction

Your use of our website is subject to compliance with this policy. If you access or use our website, you agree to be bound by the terms and conditions contained in these documents. If you do not agree to be bound by these terms and conditions, please do not access or use our Website.

Modification of the Policy

Poly-Expert Distribution reserves the right to modify the content of this Policy at any time. Any changes made will be posted on our Website. The date of the latest version of this Policy is displayed at the bottom of the page. We recommend that you print a copy of this Policy for your records and review this section of our Website periodically. By continuing to use our Website following a change in the Policy, you confirm your acceptance of being bound by the terms and conditions thus amended.

Cookies

Your use of our Website allows Poly-Expert Distribution to automatically compile certain information about your user profile, which may include the Internet protocol address (or IP address) of your computer, your geolocation area, the operating system you use, your Internet service provider identity, the date and time you accessed this Website, the previous website you visited and which provided a link to our Website, as well as the content viewed and uploaded to our Website.


To do this, our Website uses cookies (or cookies), small data files that are saved on your computer when you visit it. Poly-Expert Distribution and its service providers use this information to tailor our Website to your preferences and to compile statistics about the consultation and use of our Website in order to improve it. If you wish, you can configure your browser to notify you when you receive cookies or to refuse them. Also, the cookie manager may offer you options to configure the use of cookies. You do not need to accept cookies to visit our website. But if you decline them in whole or in part, you may not be able to use some features of our Website.

Consent

Poly-Expert Distribution recognizes that your consent to the collection, use and disclosure of personal information about you must be clear, free and informed. It must be given for specific purposes. Depending on the nature and sensitivity of the personal information, your consent may be explicit (such consent may be given verbally, in writing or electronically) or implied (for example, when you voluntarily provide us with personal information). If we collect sensitive information about you, we will obtain your express consent.


Poly-Expert Distribution will generally seek your consent at the time of collection or when you complete a form, unless we are required to do so or otherwise permitted by law. You may withdraw your consent at any time, subject to applicable legal restrictions, and with reasonable notice. Please note that if you choose to withdraw your consent to the collection, use or disclosure of your personal information, Poly-Expert Distribution may not be able to provide certain products or services to you.

Collection of your personal information

Poly-Expert Distribution collects only personal information about you that is necessary to establish, manage and maintain our relationship with you and to conclude the transactions you make on our Website. For example, without limitation, personal information may be collected when you submit your application to us for a job, you apply for our services or participate in other interactive online activities on our Website. Personal information collected may include, but is not limited to, identifying information such as your first and last name, email address, telephone number or home address.


Poly-Expert Distribution generally obtains information directly from you. However, we may also collect personal information about you from outside sources with or without your consent if permitted by law.

The purposes for which Poly-Expert Distribution collects your personal information are determined prior to or at the time of collection. Poly-Expert Distribution may use your personal information for the following purposes:


  • establish and maintain our business relationship with you and provide you with efficient and personalized service
  • understand and identify your needs and preferences in order to provide you with personalized services
  • to validate and analyse your information when submitting applications on our Website or follow up with you on this
  • process a service request
  • improve our range of services, including the use of this Website
  • communicate with you when you submit questions, comments and suggestions
  • provide you with information about our company and our products and services that may be of interest to you
  • prevent errors and fraud
  • meet the requirements of the law.
Poly-Expert Distribution may also use your personal information to compile statistics. However, these statistics do not identify you and have been de-identified.

Your personal information will not be used for purposes other than those listed above, unless you have consented to it or if required or permitted by law.

Communication of your personal information to third parties

Poly-Expert Distribution acknowledges that, except in the cases and subject to the conditions described below or when permitted by law, disclosure of your personal information to third parties requires your consent.


Access to your personal information within our company does not require your consent, but is strictly limited to those individuals for whom this information is necessary to perform their duties and responsibilities.


Poly-Expert Distribution may share your personal information, without your consent, with its agents, service providers or consultants who need this information in connection with the activities of Poly-Expert Distribution or to assist Poly-Expert DistributionExpert Distribution to administer its services. These agents and service providers will contractually guarantee that they will use your personal information only to provide specific services, that they will respect the confidentiality of your personal information in accordance with this Policy and that they will return it to Poly-Expert Distribution once the service has been provided, without retaining a copy.


Poly-Expert Distribution may also, without your consent, disclose your personal information when permitted or required by law. Whenever Poly-Expert Distribution is required to disclose personal information about you, we will endeavour not to disclose more information than is required in the circumstances. You have the right to know, upon request, who your personal information is shared with and the circumstances that led to its disclosure. Contact information for requesting this is provided in section 11 of the Policy. Please note that if a third party to whom we transmit personal information about you operates in a foreign jurisdiction, Local law may otherwise allow third parties to access your personal information without your consent.

Data protection

Poly-Expert Distribution has implemented a series of security measures to protect your personal information against loss or theft and against unauthorized consultation, communication, reproduction, use and modification.


These security measures include physical measures that are reasonable in light of the sensitivity of the information, its use, quantity, distribution and support.


Poly-Expert Distribution also takes the necessary steps to ensure that all employees are informed about the content of the Policy and are aware of privacy practices. However, as no mechanism offers a fail-safe security, there is always some risk.


If a security incident involving personal information occurs, Poly-Expert Distribution will disclose, where required, to the Commission d’accès à l’information et aux personnes concernées the occurrence of this incident and will take measures to mitigate the impacts of this security incident on the persons concerned. Poly-Expert Distribution will also investigate the security incident and adopt methods to reduce the risk of a similar or similar security incident occurring again. Poly-Expert Distribution keeps a log of all incidents security of personal information.

Accuracy of your personal information

Poly-Expert Distribution recognizes the importance of accurate, complete and current personal information and takes reasonable steps to ensure that the information it uses or discloses is accurate and complete. However, you are responsible for informing Poly-Expert Distribution of any material changes to your personal information that may occur during our business relationship.

Retention of your personal information

Poly-Expert Distribution will keep your personal information only for the time necessary to accomplish the purpose for which it was collected, to comply with legal retention requirements and for the time necessary to protect its legitimate business interests.

Requests for access and rectification

You may update your personal information at any time by logging into your account on our Website. Poly-Expert Distribution has appointed Mr. Robert Baril, President, as the Privacy Officer (the " Officer "). The Controller is responsible for compliance with the Policy and compliance with applicable privacy laws.


Any questions or concerns regarding the Policy or about the collection, use or disclosure of your personal information, including requests for access or rectification, must be made in writing and addressed to the Controller at the following addresses:


Mr. Robert Baril, president
Email: rbaril@poly-expert.com
Phone 1 450 621 3177


You have the right to request access to personal information held about you by Robert Baril. You also have the right to obtain confirmation that we hold personal information about you.


We will share your personal information with you, when collected electronically, in a structured and commonly used technological format. You may also request that your personal information be rectified if it is inaccurate, incomplete or misleading, or if its collection, disclosure or retention is not permitted by law.


Poly-Expert Distribution will respond to any request for access or rectification within 30 days of the date of receipt of the written request. In the event of a refusal to provide or correct information, Poly-Expert Distribution will provide the person concerned with the reasons for its refusal and the sections of applicable law that support its refusal, subject to the restrictions provided by law, and inform him of his appeals.


If Poly-Expert Distribution refuses to correct your personal information, we will allow you to provide written comments on the personal information that was refused. Poly-Expert Distribution will also retain personal information that has been the subject of a request for access for as long as necessary to allow you to exhaust legal remedies.


For more information on the protection of your personal information and your rights, you may contact the following law enforcement authorities:


In Quebec: Commission d'accès à l'information du Québec www.cai.gouv.qc.ca


In Canada: Office of the Privacy Commissioner of Canada www.priv.gc.ca


Policy Update - August 2024